HIRING: Office Manager

Qualifications

  • Is curious, collaborative, approachable, and committed to experiential learning
  • Brings a balance of administrative skill, clinical insight, and relational leadership
  • Below is a list of education and work experience qualifications
  • at least 18 years of age*
  • Current or relevant health care background
  • Strong clinical competency and comfort working in independent or small-team environments
  • Prior experience working with children, youth, families.
  • Demonstrated leadership or supervisory experience within healthcare, community programs, school health, or similar settings
  • Exceptional communication, problem-solving, and organizational skills
  • Ability to remain steady, compassionate, and solutions-focused under pressure

Benefits

  • Work/Life Harmony
  • Overall CM Compensation Package: $70k -$100k + Bonus Opportunities (This is based on performance)
  • can expect to be brought into the band of $83k – $87k with the opportunity to grow from there
  • Vacation leave, sick leave, and paid holidays
  • Health insurance – Medical, Dental, and Vision insurance options
  • 401k

Responsibilities

  • Schedule/Availability: Clinic Operating Hours
  • Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed
  • Frequently talking and listening to clients in person and on phone
  • Requires the ability to operate standard office equipment such as phones, keyboards, computers, and touch screen devices
  • As Clinic Manager, you’re inspiring and leading by example
  • You will work directly with your team to coach, mentor and inspire to ensure successful sales & client retention strategies, customer service-related initiatives, and clinic operations
  • You will ensure that the clinic team is motivated to create an energetic and passionate experience for our clients

Sales & Sales Strategy

  • Establish and lead the execution of the brand’s business strategies to drive store Key Performance Indicator (KPI) results to maximize performance and achieve goals
  • Develop strong relationships with partners and clients for new business opportunities within the assigned area
  • Customize local clinic marketing and outreach plans
  • Collaborate with other departments, such as Marketing, to build brand awareness and to drive sales and traffic through market outreach and effective in-store events
  • Manage ongoing day to day clinic operations concurrently with training new hires
  • Hire, develop and motivate a magnetic team
  • Coach and give feedback as necessary for all team members
  • Lead your team to deliver excellent customer experience and meet service and retail sales targets
  • Organize regular team communication to discuss business updates, issues, and opportunities

Clinic Operations

  • Ensure all store operations are consistent and flawless; people policies and standards are practiced and upheld
  • Develop monthly, weekly, and daily clinic action plans to achieve revenue targets in all mix of business on a consistent basis
  • Coverage of the clinic (working on the floor and in the front)
  • Effectively manage all physical inventory and forecasting for service and retail
  • Address client issues and queries professionally, accurately, and timely
  • Evaluate existing business procedures and recommend improvements
  • Effectively create and manage team schedules to meet client needs, achieve clinic financial targets

Job Type: Full-time

Pay: $70,000.00 – $100,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person